I just placed an order. When can I
expect my items to arrive?
Thank you! Our in-stock items will ship
the day after an order is placed. Any
items that are not in stock will ship within
two weeks. If we expect your order to
take longer than that to fill, we will notify
you by email and will offer the opportunity
for a refund on those items.
What is your return policy?
Unworn, unwashed items can be returned within 30 days of receipt for store credit.
Please email us to let us know the items is being returned to us and we will be sure
to send an email to confirm its receipt.
What I want isn't on the site! Can I order a custom item?
We do occasionally make custom items. Please email us at
orders@batsmeow.com with your
request and we will get back to you within a week with a quote and a timeframe for delivery.
Can I get that item in my size?
T-shirts can be ordered in any size [men's/unisex t-shirts up to 5XL, women's-style
t-shirts up to
XL, babydoll t-shirts up to up to XL, and all children's sizes from 2T]. Other items can be
ordered, in larger or smaller sizes, as custom items. Please email us at
orders@batsmeow.com with your
request and we will get back to you within a week with a quote and a timeframe for delivery.
Do you ever have sales? Or clearance
items?
We're still a relatively new company, so
we don't have anything on clearance quite
yet. We do plan to offer some
specially-priced items in the future.
Check our Specials
page to see what's available now.
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